FAQ

A: Channel 24 features a general admission main floor and a balcony with both general admission standing room and reserved seats. If you have a GA ticket you can access the floor as well as standing room tiers upstairs. If an event is fully seated, it will be clearly noted on the event page and within the ticket purchase process.

A: Channel 24 is a cashless venue. Credit cards, debit cards and digital methods of payment are accepted at all points of sale.

A: On sale dates vary, but shows usually go on sale on Friday at 10am. Venue presale usually starts on the Thursday before at 10am. The best way to receive advance notice of upcoming shows and presale passwords is to join our mailing list and follow our socials at @channel24sac

A: Tickets for all Channel 24 shows are available through apeconcerts.com or ticketmaster.com. Subject to availability, tickets can also be purchased at the Channel 24 box office, which opens 30 minutes prior to doors.

A: There are often presales offered before the general public on sale that can be purchased online only via channel24sac.com or ticketmaster.com. Please sign up for our newsletter to receive presale information.

A: The doors typically open 1-2 hours prior to show time, although this may vary from show to show.

A: For the comfort and safety of everyone, please do not bring the following items to Channel 24: Weapons of any kind, Objects that can be used as projectiles, such as glow sticks and Poi Balls, Illegal substances, Alcohol (sold inside the venue), Posters, signs or banners larger than 8.5″x11″, Music instruments, Sharpies, markers, or any other items alike, Wallet chains or spikes, Professional camera with detachable lens of any kind, Professional video or audio recording equipment, including GoPros, Selfie sticks or handles, Glass bottles, containers or cans, Large bags, Fireworks, Balloons, Laser pointers, Strollers, Flags, Skateboards, scooters or personal motorized vehicles, Pets (with the exception of service animals), Drones, Umbrellas, Stickers, Costumes representing first responders, High vis/ safety vest.

We reserve the right to prohibit additional items that may cause injury to others

Due to most performer’s requests, no professional recording devices, cameras with detachable lenses, or GoPros are allowed. Masks or face paint may be worn as long as our staff can verify your photo ID (masks may need to be removed). Costumes representing first responders are prohibited.

A full list of prohibited items is posted at the venue, and we reserve the right to prohibit additional items deemed inappropriate by venue management at any time. Please note there is no reentry into the venue.

A: Yes, everyone requires a ticket regardless of age. Children under four years of age are discouraged except for events specifically geared towards children.

A: While most shows at Channel 24 are all ages, some may have age restrictions. Any age restrictions will be listed on the event detail page and ticket link.

A: The acceptable forms of identification are physical government-issued photo IDs (Driver’s License, Passport, Military ID, etc.) that clearly has your photo, name and birth date. A student ID and photo copies of government issued ID are not acceptable forms of identification.

A: You may bring point and shoot cameras (with no detachable lenses), but no professional cameras or recording devices will be allowed including GoPros. On occasion, the artist will request that no photos of any kind be taken and we ask that you respect their wishes and put away those cell phones!

A: Maybe! Tours tend to have their own built in support, but on occasion we are asked to recommend a local artist. If you are a Sacramento local band and have solid experience in playing live shows, submit HERE.

A: Channel 24 pays homage to the former building (an electric supply warehouse), highlights Sacramento and references music. ‘Channel’ is an electrical term and a river reference – Sacramento is a river city located at the confluence of the Sacramento River and the American River. A 24-channel mixing board is a staple in music and our venue happens to land on 24th street. We had fun with it and love that it has so many hidden meanings.

A: Channel 24 is located at 1800 24th Street Sacramento, CA 95816. Please visit our Parking & Directions page for more information.

A: If you choose to drive, there are multiple parking lots, all within walking distance of the venue. Be mindful of noise levels when traveling back to parking lots after shows.

Please plan and reserve parking spaces HERE

A: To purchase wheelchair accessible seating, click the “request accessible tickets” link on the Ticketmaster event page or order in person at the Channel 24 box office.

A: The will call window opens 30 minutes prior to doors at the Channel 24 box office. Be sure to bring photo ID, the credit card that was used to purchase the tickets, and your Ticketmaster order number as any or all of these may be required for ticket pick up.

A: There are several hotels near Channel 24. Check out our recommendations below!

Fort Sutter Hotel – 1308 28th Street, Sacramento

Hilton Garden Inn – 2540 Venture Oaks Way, Sacramento

Hyatt Centric Downtown Sac – 1122 7th St, Sacramento

Westin Sac Riverfront – 4800 Riverside Boulevard, Sacramento

Hyatt Regency Sac – 1209 L Street, Sacramento

A: Give us a call at 510-548-3010 or email us at [email protected]. We want to give you the best possible experience at our venue – all questions are welcome.